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Smarketing zindabad – Sales & Marketing flow into each other!

Time to obliterate the artificial differences between Sales & Marketing? They are the Korean ‘yin & yang’ – whose forms may be different – but the objective is the same. Both the functions are about thinking & executing on bringing profits & revenues for the company. ‘ Smarketing‘ is a way to integrate sales & marketing…
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Can BigBasket continue winning the profitability race?

Yesterday as I was purchasing groceries from a vending machine, old thoughts of the dot-com bust came flooding back.  As one of the earliest e-commerce analysts in the world – working for Gartner, I have been observing this sector since 2000. I am bearish of the sector as I come from ‘show-me the positive cash-flow…
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Social Media Marketing is like a relay race

Dr. Aniruddha Malpani asked about the efficacy of Social Media  Marketing in a post. I posted the answer there – but am putting that here for wider circulation: I was skeptic about Social Media Marketing before I made it work. Its OK to begin with doubt so that you can end with confidence! Its a…
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Salute to all Sales Enablement professionals

A shout-out to all my friends doing Sales Enablement. Enabling Sales is one of the most difficult jobs in the whole wide world. You have to be a friend, advisor, supplicant, policeman, judge & enforcer – to many all at the same time. You run the risk of being the fall guy if they fail…
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How do you go about establishing trust with buyers?

Ankur Chaudhary asked an awesome question on LinkedIn – How do you go about establishing trust with buyers? It’s difficult but possible. You need to do three things to reach there: First, you get your product-market fit right. Second, you build features in your solution that stand out & are difficult to replicate. Third, you become an…
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