Tag: ego

How to reject customers without hurting their ego

One of the most ticklish yet interesting moments in sales is to have to tell a prospect – “Sorry – we don’t see you being able to buy our product – and we don’t want to waste our time pursuing the sale with you.” Do it literally & you have a prospect who is an…
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What is the biggest must-avoid trait of a sales-person?

What is the biggest must-avoid trait of a sales-person? You may be unimpressive, may not understand customer needs, communicate poorly. You may still survive in sales.But there is one thing that will spell doom for your sales career. It comes in three alphabets – EGO. PRINCIPLE 1: The prospect is allowed to hurt your ego –…
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